One of the three most important jobs of a Data Governance program is to help resolve data-related issues. These may be conflicting data definitions, data usage concerns, or problems with how data is sourced, how it is integrated, how it is protected, or a myriad of other issues.

Data Governance programs are generally structured to allow an orderly and predictable issue escalation path for data issues that pulls together the right stakeholders at the right time with the right research and analysis, so they can make a decision that is right for the enterprise.

The DGI Data Governance Framework includes “Resolving Issues” as a key Governance process. Of course, every organization will decide how much structure and formality to bring to the process of resolving data-related issues.

Ideally, this process should be standardized, documented, and repeatable. It should be crafted in such a way to support regulatory and compliance requirements for Data Management, Privacy, Security, and Access Management. Record-keeping should provide a clear history of which stakeholders were involved in resolving an issue, what resources/analysis were used, and what alternatives were considered.

It’s essential that Data Governance and Stewardship program facilitators avoid being “caught up” in politics. It’s our jobs to acknowledge the realities of the situations we work with, while avoiding taking sides or engaging in behaviors that could be perceived as favoring one set of data stakeholders at the expense of others.

Focus Areas for Data Governance: Architecture, Integration

This type of program typically comes into existence in conjunction with a major system acquisition, development effort, or update that requires new levels of cross-functional decision-making and accountabilities.What other types of groups and initiatives might want...

Goals and Principles for Data Governance

What do you want Data Governance to accomplish? Regardless of the focus of your program, chances are you hope to accomplish the following universal goals for Data Governance programs: Goal – Enable better decision-making Goal – Reduce operational friction Goal –...

Governance and Decision-Making

Remember our (long) definition for Data Governance? “Data Governance is a system of decision rights and accountabilities for information-related processes, executed according to agreed-upon models which describe who can take what actions with what information, and...

Focus Areas for Data Governance

All Data Governance programs are not alike. Quite the contrary: programs can use the same framework, employ the same processes, and still appear very different. Why is this? It’s because of what the organization is trying to make decisions about or enforce rules for....

Data Governance Program Phases

As you perform the activities needed to gain support and funding, remember that your program may plan to address multiple focus areas. Each new effort should be introduced using the seven steps of the life cycle. Even specific governance-led projects, such as creating a set of data standards, will want to follow the Data Governance Life Cycle steps.

Demonstrating Value

Everything an organization does should tie to one of three universal value drivers. Data Governance efforts MUST tie back to one or more of these drivers. And YOU must communicate how it does.

Focus Areas for Data Governance: Data Warehouses and Business Intelligence (BI)

This type of program typically comes into existence in conjunction with a specific data warehouse, data mart, or BI tool. These types of efforts require tough data-related decisions, so organizations often implement governance to help make initial decisions, to...

Funding Models: Funding Data Governance

The DGI Data Governance Framework addresses funding two ways: Obtaining funding and support is a phase in the Data Governance Life Cycle Funding is part of one of the components of the framework. What type of funding is needed? Data Governance programs need to...

Establishing a Data Governance Office

Most organizations that begin a formal Data Governance and Stewardship effort need a support team to facilitate and coordinate activities of councils, stewards, and stakeholders. This support team may be individual contributors who have been doing this work informally...