Setting Governance Roles and Responsibilities

Organizations and Accountabilities

Who does what in a Data Governance program?

First, a group of individuals (or a hierarchy of groups) representing a cross-section of stakeholder groups makes a set of rules in the form of policies, standards, requirements, guidelines, or data definitions. (Or, they gather and align rules. Or address gaps and overlaps in rule sets. Or interpret rules. Or establish guidelines for how to layer rules on top of each other.)

Setting Governance Roles and Responsibilities

This group of rule-makers may go by several names: a Data Governance Board, a Data Stewardship Council, etc. They may be self-organizing, or they may be called together by another body such as a Data Governance Office (DGO) that coordinates and facilitates efforts.

Next, Data Governance always includes a mechanism for resolving data-related issues. Issues are generally addressed at several levels, with a clear escalation path. A particular issue, then, may be resolved by an individual Data Steward, a Stewardship working group, the entire Data Stewardship Council, or the highest-level Data Governance Board.

Finally, the best Data Governance programs proactively strive to stop data-related problems before they begin by reducing ambiguity, establishing clear accountabilities, and disseminating data-related information to all Data Stakeholders. Such programs usually include a Data Governance Office (DGO) or its equivalent to provide alignment between stakeholders and to provide ongoing support to programs, projects, and groups that work with data.

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Starting a Data Governance Program

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Governance Communications

At a Data Governance Conference in Orlando, Florida (USA), a group of managers of successful Data Governance programs reached a startling consensus: They agreed that Data Governance is actually somewhere between 80 and 95% communications!How can this be? They said...
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Governance and Decision-Making

Remember our (long) definition for Data Governance? “Data Governance is a system of decision rights and accountabilities for information-related processes, executed according to agreed-upon models which describe who can take what actions with what information, and...
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Governance and Alignment

Data Governance is a balancing act. On the one hand, you need to exert control over how groups create data, manage data, and use data. On the other hand, you need to promote appropriate levels of flexibility. You need to ensure that data-related efforts support the...
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Dealing With Politics

It’s essential that Data Governance and Stewardship program facilitators avoid being “caught up” in politics. It’s our jobs to acknowledge the realities of the situations we work with, while avoiding taking sides or engaging in behaviors that could be perceived as favoring one set of data stakeholders at the expense of others.

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Data Governance Program Phases

As you perform the activities needed to gain support and funding, remember that your program may plan to address multiple focus areas. Each new effort should be introduced using the seven steps of the life cycle. Even specific governance-led projects, such as creating a set of data standards, will want to follow the Data Governance Life Cycle steps.

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Governance and Issue Resolution

One of the three most important jobs of a Data Governance program is to help resolve data-related issues. These may be conflicting data definitions, data usage concerns, or problems with how data is sourced, how it is integrated, how it is protected, or a myriad of...
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Goals and Principles for Data Governance

What do you want Data Governance to accomplish?  Regardless of the focus of your program, chances are you hope to accomplish the following universal goals for Data Governance programs: Goal – Enable better decision-making Goal – Reduce operational friction Goal –...
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Defining Data Governance

How you define your program will influence your ability to manage it — to keep all participants on focus, in sync, and striving toward the same goals.

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Focus Areas for Data Governance: Data Warehouses and Business Intelligence (BI)

This type of program typically comes into existence in conjunction with a specific data warehouse, data mart, or BI tool. These types of efforts require tough data-related decisions, so organizations often implement governance to help make initial decisions, to...
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